We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. (Please see the Stripe Privacy Policy for more details.)
When applying for Trade Access, users will be asked to provide information that will help us during the approval process.
Products you’ve added to the wishlist: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns.
Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store staff
We’ll also use cookies to keep track of wishlist contents while you’re browsing our site.
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes such as to:
Send you information about your account and order. Respond to your requests, including refunds and complaints. Process payments and prevent fraud. Set up your account for our website. Comply with any legal obligations we have, such as calculating taxes. Improve our store offerings. Send you marketing messages, if you choose to receive them.
For Trade Access users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.